1. Information We Collect

 

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and mailing address.

• Service Information: Details about the care services you request or receive.

• Billing Information: Payment details such as invoices and payment history (processed securely through our third-party payment providers).

• Communication Records: Text messages, emails, or phone call logs when you contact our team.

• Technical Information: Device type, browser type, IP address, and website usage data (to improve site functionality and user experience).

 

2. How We Use Personal Information

We use the information we collect to:

• Provide and manage our home care services.

• Communicate with clients, caregivers, and business partners.

• Send service updates, appointment reminders, and client care information.

• Process billing and payments.

• Respond to customer care requests or feedback.

• Improve our website, systems, and overall service quality.

 

3. How We Share Personal Information

We value your trust and protect your information carefully. We may share personal information only in the following cases:

• With Service Providers: To process payments, manage scheduling systems, or provide technical support.

• With Legal Authorities: If required by law, court order, or government regulation.

• With Your Consent: If you give us explicit permission to share your information with another party (for example, a healthcare partner or family member).

We do not sell, rent, or lease personal information to third parties.

 

4. SMS Consent and Communication

When you provide your phone number and agree to receive text messages from ATS CARE, you consent to receive information related to:

• Appointment confirmations and reminders

• Service updates

• Customer care and support messages

• Occasional informational or promotional updates (if opted in)

📱 Important:
SMS consent is not shared with third parties for marketing purposes.
You may opt out of receiving text messages at any time by replying STOP or contacting us directly. Standard message and data rates may apply.

 

5. Data Security

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal information.

• Request corrections or updates to your data.

• Withdraw consent for certain uses of your information.

• Request deletion of your personal information, subject to legal or contractual obligations.

To make a request, contact us using the information below.

 

7. Children’s Privacy

ATS CARE does not knowingly collect personal information from children under 13 without parental consent. If you believe a child under 13 has provided us information without consent, please contact us so we can delete it promptly.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services means you accept the revised policy.

 

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

ATS CARE
Email: Care@therapyss
Phone: 404-205-5302
Mailing Address: 2700 Northeast Expressway Ste: A110 Atlanta, Ga 30345